We have recently learned that Google now requires visual verification during the process of creating a new blog on blogger.com. Despite our ongoing attempts to communicate with Google about the need for accessibility, no accessible alternative has been provided for this new instance of visual verification. Whereas a blind user was once able to create new blogs at blogger.com, Google has now locked us out! Google staff continuously tell us that they are working on the problem while simultaneously Google continues to implement more instances of inaccessible visual verification. Sadly, we are only able to derive one conclusion. Google doesn’t care! I think it is now safe for us to conclude that Google is engaging in deliberate, ongoing and unmitigated discrimination against blind Internet users through the use of visual verification tests (also known as captcha) as a means to deny our equal participation.
It has become quite clear that our constant correspondence with Google staff through the company’s customer facing e-mail addresses has been totally ineffective in stopping Google’s discriminatory behavior against the blind. It is time we find a way to take our insistance on equal accessibility to some kind of next level so as to strongly encourage Google to correct its contemptable corporate behavior toward the blind and others with disabilities! I’m open to ideas!