Skip to Content

Google’s Scripted Responses to the Concerns of the Blind

January 30, 2006 • Darrell Shandrow Hilliker

During the time I was locked out of posting to Blind Access Journal, I wrote quite a number of messages to Google’s accounts-support@google.com and blogger-support@google.com e-mail addresses at different times. When the lock out was removed, I received five replies, all containing exactly the same scripted content shown below. Yes! I am relieved this particular matter has now been resolved and I am once again allowed to post to all of you, but, no, this level of service and lack of an accessible alternative cannot be accepted. We must all insist on positive change!

Hello,

Your blog has been reviewed, verified, and whitelisted so that it will no longer appear as potential spam. If you sign out of Blogger and sign back in again, you should be able to post as normal. Thanks for your patience, and we apologize for any inconvenience this has caused.

Sincerely,

Blogger Support

Categories: Uncategorized

One opinion on “Google’s Scripted Responses to the Concerns of the Blind

Leave a Reply

Your email address will not be published.