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Blank Virtual Buffer Issues Continue with Outlook Express after JAWS 8.0 Update

April 26, 2007 • Darrell Shandrow Hilliker
It seems that some of the blank virtual buffer issues continue after the update to JAWS 8.00.2107, at least in Outlook Express.  Consistent with previous experience, I just observed a short e-mail message in Outlook Express that JAWS was unable to render.  It was necessary to read the message using the JAWS cursor.  At minimum, these issues are incredibly annoying.  If they’re still happening on web sites, well, they represent a potentially significant loss of productivity on the job!  Come on, Freedom Scientific, please, let’s run down and resolve these virtual buffer issues!
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2 opinions on “Blank Virtual Buffer Issues Continue with Outlook Express after JAWS 8.0 Update

  1. After updating JAWS, I found that it would no longer read messages in the virtual buffer in Lotus Notes. It turns out though that this happens only if JAWS is being run as a service (“Automatically start JAWS”). I found that if I closed JAWS and restarted it as a regular process (Start | Run and type JAWS8), messages began appearing in the virtual buffer again. Not a perfect solution but a whole lot better than using the JAWS cursor!

  2. I too had the same problem under XP Pro (Lenovo T61), even with IE6. But I disabled a whole mess of startup programs using msconfig and now OE works fine with the latest JAWS.

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