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Visual Verification: Please Help Test ReCAPTCHA Audio Playback

August 30, 2007 • Darrell Shandrow Hilliker

We have received a request from one of the ReCAPTCHA programmers to perform some testing in an attempt to improve the usability of their audio playback alternative. Once again, this is our opportunity to provide feedback that can result in a direct increase in the accessibility of CAPTCHA. Let’s all step up to the plate this time!

Please complete the following steps, noting the answers to all questions presented:

  1. Note the operating system, name and version of the web browser and screen reader being run for this test.
  2. Visit the ReCAPTCHA live demonstration page.
  3. Select the audio challenge link.
  4. Did you hear any audio?
  5. Were you able to solve the audio CAPTCHA successfully?
  6. If not, what happened? Please note any error messages.
  7. Choose the “Can’t hear the sound?” link.
  8. Were you able to download the MP3 file? If not, please note any error message shown.
  9. Visit Twitter’s Create an Account page.
  10. Select the audio challenge link.
  11. Did you hear any audio?
  12. Were you able to solve the audio CAPTCHA successfully?
  13. If not, what happened? Please note any error messages.
  14. Choose the “Can’t hear the sound?” link.
  15. Were you able to download the MP3 file? If not, please note any error message shown.
  16. Optionally, please note your IP address.
  17. Send your test results to support@recaptcha.net and post a copy as a comment to this article.

The ReCAPTCHA people really want to make sure their service works for as many users as possible, so let’s all step up to the challenge and get them as many high quality test results as possible.

3 opinions on “Visual Verification: Please Help Test ReCAPTCHA Audio Playback

  1. Hello Everyone,

    As an example, here are my own test results:

    1. Windows XP SP 2, Internet Explorer 7.0, JAWS 8.0, System Access 2.3.
    4. Yes
    5. Yes
    8. Yes
    11. No
    12. No
    13. Nothing happened at all.
    15. No. Received the following error:
    Internet Explorer cannot download image from api-secure.recaptcha.net.graphic 580 Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.
    16. Don’t make your IP address public, but do send it to ReCAPTCHA.

    I hope all of you will send similar test data to support@recaptcha.net.

    Thanks.

  2. 1. Note the operating system, name and version of the web browser and screen reader
    being run for this test.
    Windows XP Media Center Edition Firefox 2.0.0.6
    Window-Eyes 6.1
    2. Visit the ReCAPTCHA live demonstration page.
    3. Select the audio challenge link.
    4. Did you hear any audio?
    Yes
    5. Were you able to solve the audio CAPTCHA successfully?
    Yes!
    6. If not, what happened? Please note any error messages.
    7. Choose the “Can’t hear the sound?” link.
    8. Were you able to download the MP3 file? If not, please note any error message shown.
    9. Visit Twitter’s Create an Account page.
    10. Select the audio challenge link.
    11. Did you hear any audio?
    Yes
    12. Were you able to solve the audio CAPTCHA successfully?
    Yes

    13. If not, what happened? Please note any error messages.
    14. Choose the “Can’t hear the sound?” link.
    15. Were you able to download the MP3 file? If not, please note any error message shown.
    16. Optionally, please note your
    IP address.
    17. Send your test results to
    support@recaptcha.net
    and post a copy as a comment to this article.

  3. System is WinXP Home, IE7 and NVDA screen reader v0.5.

    On Recaptcha site:-
    Heard audio, yes, solved CAPTCHA about 50% of the time having several tries at the test.

    Problems included not finding the blobs 9sorry graphics) to click to start the test, the audio being so indistinct that someone closing a door or starting the hoover ruined the whole thing. You only seem to have one chance to get it, while a visual captcha is constantly on screen.

    Twitter site:-
    I couldn’t get the audio to work, even when I found the right blob to activate. NVDA refused to describe the objects in this part of the site and gave error beeps.

    Vince Thacker

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