Karen and I have an urgent request for any Blind Access Journal readers who may be knowledgeable about the accessibility of customer relationship management and related enterprise management solutions. Karen’s employer will be switching to a new integrated solution by April of 2009. It is called Opera Property Management System, developed by a company named Micros. The only specific details we have from the IT department are that it is web based and may be developed using Java technology. Any additional details anyone may have would be greatly appreciated.