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Tutorial: PAC Mate, Nokia Series 60 Cell Phone and T-Mobile Internet on the Move

July 30, 2005 • Darrell Shandrow Hilliker

This text based tutorial represents the step by step instructions necessary to connect your Nokia Series 60 based Symbian cell phone with your PAC Mate for the purpose of establishing Internet access through T-Mobile Internet. An audio presentation of this information was released on ACB Radio’s Main Menu technology program in early July. Requirements The… Finish Reading Tutorial: PAC Mate, Nokia Series 60 Cell Phone and T-Mobile Internet on the Move

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Dial-A-Ride: Clear Example of the Need for Greater Professionalism

July 29, 2005 • Darrell Shandrow Hilliker

I sent the following letter to the quality assurance manager of Dial-A-Ride following a conversation he had with Karen this afternoon. Hi Andrew, Karen and I just spoke at length regarding the telephone discussion the two of you had this afternoon. First, please understand that Karen and I appreciate your taking some ownership of yesterday’s… Finish Reading Dial-A-Ride: Clear Example of the Need for Greater Professionalism

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Dial-A-Ride: More Communication Breakdowns, Inattention to Detail and Lack of Follow Through

July 29, 2005 • Darrell Shandrow Hilliker

Rose and Denise, Karen called yesterday asking if she could change her pick up and return trips for Friday to an earlier time. She wanted a 5:45 AM pick up and a 5:30 or so return. Karen spoke with Marcus at around 11:00. He said that he would check with Terri later in the afternoon… Finish Reading Dial-A-Ride: More Communication Breakdowns, Inattention to Detail and Lack of Follow Through

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Food for Thought: When Required, We Will Do It!

July 28, 2005 • Darrell Shandrow Hilliker

As I was reading today’s Mountain Wings daily inspirational e-mail, I noticed a link next to an explanation for their not being any printable text sermons available. The link pointed to a frequently asked questions document containing the following language: Q: Is a printed version available? A: We thoroughly understand that many have hearing problems… Finish Reading Food for Thought: When Required, We Will Do It!

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Facing the Consequences While Combatting Laziness and the "Not My Job" Mentality!

July 27, 2005 • Darrell Shandrow Hilliker

This article represents my own editorializing. Though it does cover serious issues, please, take it as it is intended: my commentary on the way in which the average person chooses to conduct, or fail to conduct, themselves on the job, how it may negatively impact those of us with disabilities and how we must make… Finish Reading Facing the Consequences While Combatting Laziness and the "Not My Job" Mentality!

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Impracticality of the "Customer Service" Approach to Visual Verification Accessibility: A Clear Example

July 27, 2005 • Darrell Shandrow Hilliker

At approximately 5:00 in the evening on July 6, I wrote the following message to info@podcastalley.com requesting assistance with registration as prompted next to the visual verification on their web site. Hi, Please tell me how I can complete the registration process when I am unable to see the visual verification code? The link to… Finish Reading Impracticality of the "Customer Service" Approach to Visual Verification Accessibility: A Clear Example

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Space Shuttle Discovery Launch Replay

July 26, 2005 • Darrell Shandrow Hilliker

Check out this replay of this morning’s successful launch of the Space Shuttle Discovery as the United States of America returns to manned space flight. Its about time! Read more about NASA’s Return to Flight mission, then feel free to download and listen to a recording of preflight activities and the actual launch.

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