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Mobile TV Provider Plans Release of Accessible iPhone App

July 6, 2010 • Darrell Shandrow Hilliker

Mobile television provider MobiTV said it plans to incorporate VoiceOver accessibility in its iPhone app by September.

The company streams live and on-demand content from media companies including ABC, ESPN and Nickelodeon to smartphone users.

Blind sports fan Liam Erven said his interest in MobiTV’s iPhone app centers around their extensive coverage of sporting events such as the World Cup and pay-per-view UFC fights.

“Mainly for me there’s ESPN coverage. There’s a lot of stuff they do with sports,” Erven said. “I like to be able to get news and entertainment when I’m out and about and that’s the whole point with the iPhone is to have the world at your fingertips.”

Erven was surprised to find MobiTV’s iPhone app unusable with Apple’s built-in VoiceOver screen reader that enables Braille and speech accessibility for blind users of the iPad, iPod Touch and iPhone.

“I was really disappointed when I found out I couldn’t use it (MobiTV’s iPhone app) because I didn’t understand why small accessibility concessions couldn’t be made,” he said. “I know a lot of companies don’t understand that, hey, there’s this whole interface you can use to make things accessible.”

Ray DeRenzo, chief marketing officer with MobiTV, Inc., said the company understands and will be taking action in the near future on requests to add VoiceOver support.

“We’ve had other inquiries in the past and we’re very sensitive to the fact that we’re not serving a valued segment of the consumer base,” he said. “We published the MobiTV application on the iPhone in April of this year and it was just a matter of trying to get a product to market in an aggressive time frame so we could be able to present content like the World Cup through ESPN.”

DeRenzo said accessibility was always on the company’s roadmap.

“It was always our intent to use the VoiceOver capability on iPhone and we’re going to do that in a subsequent release of the application,” DeRenzo said. “It’s not available presently. We’re going to be doing a release on July 15. It will not be available in that release. In the next release, which is probably within 60 days following the July time frame, we’re going to be enabling VoiceOver capability.”

DeRenzo said MobiTV would like to make its apps for other smartphone platforms, including Android, BlackBerry and Windows Mobile, available to blind users as their operating systems become accessible.

“We’re going to try to make our products more accessible as device manufacturers enable VoiceOver-like capabilities in their operating systems,” DeRenzo said. “This is the way we’re hoping the industry evolves where each of the device manufacturers and their operating systems have a voice enablement capability that becomes part of the software development kit we can utilize. That’s certainly the case with devices like the iPhone on iOS.”

Erven said making apps like MobiTV accessible could start to bridge the gap between blind users and traditional cable or satellite providers that don’t accommodate customers with disabilities in the set top boxes they use to deliver content.

“The on-demand stuff is nice and that’s one thing you can’t get access to right now on a traditional cable system without a lot of sighted assistance,” Erven said. “More and more companies are going with this entertainment over IP platform. I thought it was really important that these companies know that, hey, look, we’re out here and we use this technology, too.”

Apple provides a free accessibility programming guide to all developers who are willing to make their applications accessible to blind customers.

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Pairing the iPhone 4 with the Freedom Pro Bluetooth Keyboard

June 28, 2010 • Darrell Shandrow Hilliker

The Freedom Pro Bluetooth keyboard from Freedom Input may be used as an alternative to the touch screen for typing text. This can be particularly helpful for performing text entry tasks such as taking notes and writing e-mail.

As of June 28, Freedom Input has not provided instructions for connecting the keyboard to the iPhone in its knowledge base or manuals. This document provides those instructions in a format that is especially useful for blind people.

The gestures and instructions in this document assume VoiceOver is enabled.

Preparing the Keyboard

Follow these steps to prepare the keyboard for use:

  1. Place the keyboard on a desk or other hard surface and orient it so that the rough plastic end is to the left and the rectangular raised button is to the right.
  2. Press in on the button to release the keyboard and open it to its full size.
  3. Locate the hinge on the top of the keyboard near its middle.
  4. Locate the indented lever to the left of the hinge and pull it to the right using a fingernail. This keeps the keyboard open during use. Move the lever back to the left before folding the keyboard.
  5. Locate the raised, round, vertical battery cover at the far left end of the keyboard.
  6. Pull the top half of the battery cover forward and up until it has been removed.
  7. Insert two AAA batteries flat-end-first.
  8. Replace the battery cover.

Pairing the Keyboard with the iPhone

Follow these steps to pair your keyboard with the iPod Touch or iPhone:

  1. Disconnect the iPhone from the data cable so it is not docked or plugged into the battery charger or computer.
  2. Turn on your iPhone.
  3. Tap the Home button.
  4. Double tap Settings.
  5. Double tap General.
  6. Double tap Bluetooth.
  7. Move to the Bluetooth button and make sure it says “on.” If not, double tap the button to change its status. The iPhone will start searching for available Bluetooth devices.
  8. On the keyboard, locate the two slide switches near the lower left-hand corner.
  9. Move the top switch to the right to select HID (Human Interface Device) mode.
  10. Move the bottom switch to the left to turn on the keyboard. Move it back to the right anytime you won’t be needing to use the keyboard.
  11. Locate a small hole immediately above the two slide switches.
  12. Using a pen or stylus, press and hold the button in the reset hole for four to five seconds. This makes the keyboard discoverable so it can be paired with the phone.
  13. Flick left or right around the Bluetooth screen on the iPhone until you find the Freedom Pro Keyboard button.
  14. Double tap the button to start the pairing process.
  15. Listen carefully to VoiceOver until you hear four numbers. Remember these numbers.
  16. Enter the numbers you heard on the keyboard and press the enter key.
  17. VoiceOver should say the keyboard has been paired. Double tap the OK button.

Now that the keyboard has been paired successfully, you can use it to type in apps such as Mail and Notes. Simply locate Mail or Notes on the Home screen, double tap and start using the Freedom Pro keyboard anywhere you would normally have to use the on-screen keyboard.

Major thanks go to Jon, a technical support representative with Freedom Input, for his patience and thorough assistance with the Bluetooth pairing process on the keyboard.

Please feel free to add a comment to this post if you encounter any problems following these instructions or I can help in any other way.

Arcadia Real Estate Professional Gives His Life Blood to Help Others

May 31, 2010 • Darrell Shandrow Hilliker

Arcadia commercial real estate professional Lawrence A. Lippincott saves lives through his frequent donation of blood platelets.

The platelets, which are a part of the blood that enables clotting after a cut, scrape or other injury, are most often needed by cancer patients.

“There’s definitely a shortage of platelets because it takes about two to two and a half hours to donate them each week,” Lippincott said. “I think most people who do this donate whole blood, which only takes about 15 minutes.”

Lippincott donates platelets about once per week at United Blood Services’ Commerce Center location at 1405 N. Hayden in Scottsdale.

He said donating blood is a comfortable and easy way to give back to the community.

“They make you as comfortable as possible. You get a snack and beverages afterwards. You can read, listen to music or watch TV,” Lippincott said. “The room has to be kept cool because of the blood products, so they put heating pads on your back and a blanket over you.”

He said blood donation is even more convenient for him because of the slow commercial real estate industry in the valley.

“You’re giving blood so it’s not a form of economic hardship on a family or a person,” Lippincott said. “It’s not like giving aid to Afghanistan where sometimes it ends up stuck on the dock, they’ve bought the wrong products and it goes to waste because there’s a lot of bureaucracy. But you know this blood goes to a good cause. We’re saving lives.”

Lippincott said he has been donating blood on a volunteer basis for over 20 years.

“I had just moved to California and gotten a job as a shopping center manager,” he said. “I just saw one of those blood mobiles and decided to donate. I’ve been doing it ever since.”

Scottsdale real estate professional Branden Lombardi said he relied on donated blood during his three-year battle against bone cancer, which was diagnosed at age 17.

“You have to be very conscious of your blood counts while going through treatments because the idea behind chemotherapy is to target all rapidly dividing cells in order to kill the cancer,” Lombardi said. “It also kills the white blood cells that help you fight infection, the red blood cells that deliver oxygen throughout your body and the platelets which help prevent blood from flowing when you cut or scrape yourself or brush your teeth too hard.”

He said he received frequent transfusions of red blood cells and platelets after each of his chemotherapy treatments.

Lombardi said a stem cell transplant put his cancer into remission.

“They gave me ultra-high doses of chemotherapy to wipe out all the cancer,” Lombardi said. “When I was done with the chemotherapy, they introduced the stem cells into my body with the idea of building me back up.”

“After the transplant, I received daily transfusions of red blood cells and platelets to help me recover faster,” he said.

At age 29, Lombardi said he appreciates the generosity of blood donors like Lippincott.

“I’m not speaking hypothetically when I say blood donors helped save my life,” he said. “In October I will have been nine years post-transplant, there have been no reoccurrences of cancer, and I am as happy and healthy as anyone can be.”

Sue Thew, media and public relations specialist with United Blood Services, said the demand for blood in the valley always outstrips supply, especially for platelets.

“We fill the needs of 54 hospitals in this state and it takes about 700 blood donors each day to do that,” she said.

Thew said United Blood Services always finds a way to meet the needs of the community.

“Arizona is quickly becoming the epicenter for cancer research and modern medical treatments,” Thew said. “The increased demand in platelet transfusions for those patients is currently being met with the assistance of out-of-state resources. To accommodate this surge, we are expanding facilities for platelet donations and are actively looking for more platelet donors.”

She said it’s a race against time.

“Platelets have a shelf life of five days,” Thew said. “The first 24 to 36 hours are spent testing and preparing the platelets, so we don’t have much time to get those donations to the people who need them most.”

Thew said platelets are just one of several possible ways to donate blood.

“You can also give red blood cells, plasma or whole blood, with whole blood taking as few as 15 minutes to donate,” said Thew. “The component of your blood you would be donating depends on your blood type and our most pressing needs.”

Thew said she recommends anyone interested in donating blood to call United Blood Services at 877-448-4483 or visit the organization’s website at unitedbloodservices.org.

“I’m happy to be giving something that I know is going 100 percent to the end user,” Lippincott said. “I think the important thing is that it’s not about me. It’s about getting the word out that there is a shortage in the community and there’s always a need. This is something people can do to give when money is tight.”

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New Downtown Court Tower Design Aims to Protect Crime Victims

May 1, 2010 • Darrell Shandrow Hilliker

This story, which I originally wrote for my news writing class, was just published on a local news website.

The new Maricopa County Court Tower will be designed to safeguard the rights of crime victims.

The 16-story tower located at the corner of First Avenue and Madison Street in downtown Phoenix is slated for a Feb. 2012 opening.

Criminal court administrator Bob James said separation of defendants and victims is a key design feature of the new building.

“We have provided spaces that are private for the use of victims,” James said. “If a person is uncomfortable with being in the courtroom, they can be in
an adjacent victims’ room where they can watch all the proceedings.”

He said this separation is important in areas people might not think about.

“Victims told us that sometimes they feel apprehensive when they have to use the bathroom,” James said. “The nearest restroom may be where the defendant
or his or her family goes.”

He said the victims’ rooms address this concern by providing separate restroom facilities.

James said every effort has been taken to maintain separation when victims must appear in open court.

“If the prosecutors decide the victim needs to testify, they would actually need to come into the courtroom,” James said. “But, even then, we’ve created
an entrance separate from the gallery or the one used by defendants.”

James said security is critical in a courthouse that will also hold defendants whose cases are coming up for trial.

“One of the lower levels will be a holding facility for the Sharif’s department,” James said. “They will have the holding capacity for up to 1,400 defendants.
so the only time the traffic flow of the in-custody defendants meets with the judges, staff and the public is in the courtroom itself.”

Special Court Counsel Jessica Funkhouser said the need for separation of defendants from victims goes beyond comfort and safety.

“Victims are regularly cautioned by judges and prosecutors to avoid showing their emotions in the courtroom so as not to cause a mistrial,” Funkhouser said.
“They can retreat to the victims’ room and watch the trial on a video monitor without having to worry about the jury or anyone else in the courtroom seeing
them.”

Criminal defense attorney Michael V. Black said he has reservations about the preferential treatment of crime victims in the courthouse.

“There’s a whole lot of types of victims and they’re just another witness,” Black said. “I don’t see why they should be given any more consideration than
an ordinary witness in a particular case. If they treated everyone the same, that would be fine with me.”

He said he would be concerned if it turns out a courthouse designed to protect victims interfered with a defendant’s constitutional right to face their
accuser.

“The Supreme Court said the victim has to be there (in court) and they have to testify in front of the defendant and have to be cross-examined in front
of them, so they can’t do anything to interfere with that,” Black said. “If the courtroom impedes on that, it will not pass constitutional muster.”

Funkhouser said separating defendants and their families from victims and their families benefits everyone.

“You’ve seen videos where fights break out in courtrooms where the families of defendants and victims jump over the rails and attack each other,” she said.
“The whole idea is that a courthouse that’s safe for victims is going to be safer for everybody.”

Funkhouser said the design of the new court tower has been carried out in direct compliance with Arizona’s constitution and legislation addressing the need
to minimize contact between defendants and victims.

“I don’t know of any other court buildings in the United States that have gone to this extent,” Funkhouser said. “Arizona is the first state to have a victims’
bill of rights amendment. So I think this courthouse is the most innovative in terms of addressing victims’ needs and their rights.”

Guest article contributed by Darrell Shandrow and Jordan Moon, Students
Walter Cronkite School of Journalism and Mass Communication

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Tempe Invites Public Comment on Proposed Bus, Light Rail Service Cuts

March 1, 2010 • Darrell Shandrow Hilliker

Tempe officials explained options for cost-cutting reductions in bus and light rail service and heard concerns in a Tuesday evening public comment meeting.

The proposed cuts include increased wait times on buses and light rail and the complete elimination of Sunday service.

Around 40 Tempe residents and those who pass through the city’s transit system told officials how the service reductions would impact their lives.

Tempe resident Jeff Sargent relies on the blue neighborhood buses to get around the city.

“I always use the Orbit to get downtown because parking and traffic is a zoo,” Sargent said prior to the meeting. “I rode down here on Orbit Earth.”

Sargent said his biggest concern is keeping the Orbit buses running every day on a reasonably frequent schedule. He said he does not like the idea of eliminating Sunday service.

Sargent said Tempe might lose him as a transit customer if cuts run too deep.

“In that case, I’ll have to use my car, and that’s sad,” he said.

Greg Jordan, transit administrator for the city of Tempe, said the goal is to cut costs in ways that cause as little impact on customers as possible.

“Ridership is a key factor in determining which routes we change or eliminate,” Jordan said in the meeting. “It’s about efficiency and productivity.”

Jordan said there has been an average nationwide 12 percent dip in transit budgets while Tempe is coping with a 29 percent drop in funding.

Tempe funds transit service through a half-cent sales tax enacted in 1996.

“There is a firewall between the funds for transit service and those for the city’s general fund,” Jordan said. “The city can’t draw from transit, and the reverse is also the case.”

Tempe resident Rachel Phillips said prior to the meeting that she doesn’t like the cuts, but is grateful for the service.

She expressed concerns about her continued ability to get to work and take her children to the Boys and Girls Club.

“I would not be able to get to work and my kids wouldn’t be able to utilize an after-school program,” she said.

She said she was surprised with the meeting’s low turnout.

“The customers who complain, but aren’t here, I tell them I don’t want to hear anything about it because you’re not part of the solution, you’re part of the problem,” Phillips said.

Jordan said the public comment meetings are held in two rounds.

Round one involves the presentation of 18 options for reducing transit service.

The feedback from the first round will be used to aid in refinement of the options into proposals for consideration in the second round of meetings to be held in late March.

The next first-round public comment meeting will be held on March 1 at 6 p.m. in the Pyle Adult Recreation Center at 655 E. Southern Ave.

Information about the proposed July 2010 service changes, the dates, locations and times of public comment meetings and an online survey are available on the city of Tempe’s tempe.gov Web site.

Categories: transportation

Art Takes Off Down the Recycle Runway in New Airport Exhibition

February 19, 2010 • Darrell Shandrow Hilliker

A new art exhibition at Phoenix Sky Harbor International Airport features clothing made from recycled materials.

The artist, Nancy Judd, an environmental educator with over 20 years of experience in the recycling industry, began her career in art school.

“I watched the garbage can next to the pop machine fill up with cans and that felt wrong to me,” Judd said. “With the blessing of the art school’s administration, I put a recycling bin next to the machine and was wondering what happened to the material and what it got made into.”

Commissioned by companies such as Target, Toyota and the Glass Packaging Institute, Judd spends hundreds of hours making each couture garment from materials including aluminum cans, canvas, crushed glass, paper and reclaimed thread.

She said the airport exhibition includes 14 pieces from her collection representing over ten years of work.

“There’s a dress here which is made from 12,000 pieces of crushed glass that are individually glued to a floor-length evening gown made out of upholstery remnants,” Judd said.

She said the goal of her business, Recycle Runway, is to make garments that attract attention in public venues to the issues of environmental stewardship.

“It’s our everyday, moment-to-moment decisions we make, that have caused the environmental crisis we’re in now and it’s those same moment-to-moment decisions that can help us hopefully move out of this little pickle we’ve gotten ourselves in,” Judd said.

She explained the environmental impact of a simple decision to eat an orange.

“Did you buy it from a big-box store where it was shipped in from Florida or Mexico, or from a local farmer who is keeping the money in your community,” Judd asked. “After you eat it, what do you do with the skin? Do you throw it in the landfill where it sits for as long as 20 years or do you compost it and make it into a valuable nutrient that adds back to the land?”

Judd said she goes into schools to talk with children about environmental awareness.

“I bring dresses made out of aluminum, plastic and paper and I use each garment to talk about recycling”, she said. “I have them write down a pledge on a strip of recycled white office paper stating their name and something they’re going to do, which they haven’t been doing before, to help care for the planet. Those strips of paper are being made into paper link chains that will be sewn to this huge Scarlett O’Hara-style dress. It will be exhibited in the Atlanta airport next year for 12 months.”

Judd isn’t alone in her reliance on recycled materials.

Professional artist Sherrie Zeitlin of Phoenix said money for materials was tight when she started working with K-12 children in schools around Maricopa County 15 years ago.

“What I found was the schools had no money,” Zeitlin said. “I would empower the schools, before I came in, to collect the ribbons and wrapping paper left over from the December holidays, or to collect newspaper, plastic, zippers and even old socks for use in art projects. These materials would be cut up and woven into wall pieces.”

She said this early history was the basis for her 2004 founding of the Art Resource Center.

“I put together a center where I could collect the detritus from industry, corporations and individuals to offer back to any nonprofit organization to be able to make art projects,” Zeitlin said. “It’s all offered free of charge.”

She said she has used recycled materials in her own weaving business making large-scale constructions for architects and interior designers.

“I would go to salvage yards and buy metal and plastic for use in weaving,” she said. “I remember I did a huge weaving for a Dillard’s department store all out of plastic. It looked like a big bride and it went into the lingerie department.”

Zeitlin said the use of recycled materials is a huge trend in the art world.

“It’s a necessity,” she said. “In Feb. 2010, where nobody has any money anymore, it’s a financial issue. ”

“With all the detritus in this world, it’s necessary to just use it up in a different way,” Zeitlin said. “One of the mantras for the Art Resource Center is ‘recycling art worthy materials for creative minds’.”

Lennée Eller, program manager with the Phoenix Airport Museum, said her organization hosts exhibitions by studio artists like Judd and Zeitlin in 25 spaces around the airport system including locations in Terminal 4, Terminal 3, Terminal 2, the rental car facility and even the Deer Valley and Good year airports.

“We showcase the artist’s work through the changing exhibition program for 6 months, then we bring in a new group of work,” Eller said. “The idea is that every artist, gallery and museum has an opportunity to have their work displayed. Over the years it’s been wonderful, because I’ve shown a multitude of diversity.”

Eller said most of the museum’s displays are located outside the security areas for easy access by the airport’s nearly 20,000 employees and 40 million passengers who pass through annually.

“What you see are people who have come early and are getting ready to go down the concourse,” Eller said. “Here’s an interesting secret. If there are a lot of people in line (at the security checkpoint) people will panick and go stand in line. If there are not a lot of people in line, they will stay and go shopping or stop to look at the art.”

Eller said the art draws local residents who are looking for something free to do.

“I have people come and just do the airport tour,” she said. “They come to have coffee and do a walk about just looking at all the shows.”

“We’re the gateway to the state,” said Eller. “It’s really about putting our best foot forward when you’re welcoming people and you want to show them what you’re about.”

Nancy Judd’s Recycle Runway exhibition is on display through Aug. 8 in Terminal 3, Level 2 of the airport next to Starbucks.

Eller said the Phoenix Airport Museum strives to reasonably accommodate people with disabilities who need special assistance accessing exhibitions. They are invited to call 602-273-2105 to set up an appointment.

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Advocates Urge Passage of Legislation to Increase Safety, improve Accessibility and Foster Work Incentives for the Blind

February 4, 2010 • Darrell Shandrow Hilliker

WASHINGTON – Hundreds of advocates met Monday evening near Capitol Hill to urge the passage of legislation designed to ensure the safety of pedestrians around quiet cars, increase the accessibility of technology for blind people and put blind Social Security recipients back to work.

The Pedestrian Safety Enhancement Act would begin a two-year study to determine the most effective way to ensure the safety of blind and other pedestrians around electric and hybrid vehicles. The results of the study would be used to mandate a minimum level of sound quiet cars would be required to make along with any other necessary vehicle safety standards.

Advocates with the National Federation of the Blind contend the need for this law goes far beyond the blind population to include all pedestrians.

“The general public doesn’t realize that even when they’re not actively doing it, they use the sound of traffic all the time like the blind,” said Chris Danielsen, director of public relations for the National Federation of the Blind. “People are told they shouldn’t jog or walk with their headphones turned up loud because they can’t hear sounds in the environment that may be a danger.”

The federation’s leaders said they’re already making headway on this legislation. The House bill, H.R. 734, has 174 co-sponsors while the Senate bill, S. 841, has 19. Blind people will be spending the next three days working to persuade their representatives and senators to sign on and vote for a bill they say will ensure their continued freedom of safe travel.

The federation’s advocates and other interested members of the blind community are also pressing for enactment of a Technology Bill of Rights for the Blind. The proposed legislation would require that appliances, consumer electronics, kiosks and office technology be made accessible to everyone regardless of eye sight.

“Joe Shaw owns a company. He goes over to his own FAX machine, but he can’t operate it. It’s not accessible. When I go to the gymn, I can run but I can’t turn on the machines,” said John Paré, director of governmental affairs for the National Federation of the Blind. “This is wrong. This needs to be against the law and we can make it against the law this week.”

In a manner similar to the pedestrian safety legislation, a study would be conducted to determine the minimum accessibility standards companies would be required to meet. At the conclusion of the study, regulations would be enacted to enforce the new standards.

The proposed legislation, H.R. 4533, has 44 co-sponsors and advocates said they are working over the next three days to significantly increase that number.

Finally, the federation is asking Congress to pass the Blind Person’s Return to Work Act into law, which would provide incentives for blind people receiving Social Security Disability Insurance to return to work.

The legislation, H.R. 886, is designed to gradually reduce benefits as a blind person’s earnings increase, determine ongoing eligibility based on annual rather than monthly earnings and simplify the way blind recipients can account for work expenses related to their disability.

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Feds Want to Know How to Effectively Employ People with Disabilities

January 12, 2010 • Darrell Shandrow Hilliker

The U.S. Department of Labor is soliciting ideas from people with disabilities, employers, service providers and advocacy organizations on how to effectively increase the employment of women, veterans and people with disabilities.

Throughout the first three months of 2010, the labor department will hold “Listening Sessions” in Dallas, Texas, Philadelphia, Pa., Chicago, Ill., San Francisco, Calif., Atlanta, Ga. and Boston, Mass. The agency asks that participants register on the A New Day: We’re Listening Web site established especially for these meetings.

Blind accessibility advocates, organizations of the blind and others have an opportunity to advocate for ideas that can lead to greater public awareness of the capabilities of blind people and increased accessibility to the workplace technology that can enable us to achieve and maintain gainful employment.

Categories: employment