Visual Verification: CAPTCHA Prevents Blind Users from Uninstalling Sponsored Version of Messenger Plus Live!
If you are blind or visually impaired and are contemplating the installation of Messenger Plus Live! to enhance your Windows Live Messenger experience, we recommend strongly that you avoid selecting the ad supported “sponsored mode” during the installation process. If the software is installed in this mode, it is currently impossible for a blind person to remove the software from their computer due to a visual only CAPTCHA that does not provide audio playback or any other reasonable accomodations for our accessibility needs. Installation and removal of the non-sponsored version of the software continues to work well without this CAPTCHA, and this has always been the preferred way for blind or visually impaired people to run this particular application.
The following letter has now been written and posted to the Messenger Plus Live! Help and Support forum.
December 29, 2007
Dear Patchou and all other MsgPlusLive Developers,
I am writing to tell you about a critical concern facing blind and visually impaired people who install Messenger Plus Live and to ask for your help to resolve the issue in an equitable manner.
As blind computer users, we rely on a piece of assistive technology known as a screen reader. An example of this software is Window-Eyes, developed and sold by GW Micro (http://www.gwmicro.com). Most blind people install Messenger Plus Live in unsponsored mode; they have learned from the community that the ads in sponsored mode can interfere with the proper operation of this vital tool. Unfortunately, some blind users have installed the sponsored version of your software, finding that the functionality of their screen reader has been impaired, impacting the ability to use their computers in the process.
As the sponsored mode version of MSG Plus Live is currently written, a visual CAPTCHA is presented during the uninstallation process. Blind people are physically unable to see the picture of characters in a CAPTCHA, thus they are unable to solve such a challenge / response scheme. The result is that those of us who have installed the sponsored version of your software are completely unable to remove it from our computers.
Please consider resolving this critical issue as soon as possible by removing the visual CAPTCHA altogether, by implementing an audio playback CAPTCHA such as the one found at http://recaptcha.net or by using an alternative e-mail confirmation or text based challenge / response system.
Your consideration and time is appreciated, and I anticipate hearing from someone on the Messenger Plus Live development team as soon as possible.
Best regards for a happy New Year,
Darrell Shandrow
Accessibility Evangelist
We ask all of you who read Blind Access Journal, blind and sighted alike, to visit this forum thread and lend your voice to our request to have the visual CAPTCHA made accessible for everyone, including those of us whom happen to be blind.
The Christmas Eve Winter Cafe in New England
In Memorial of My Sister, Michele Yvonne Sinnock
My sister, Michele, passed away after a short battle with lung cancer last Thursday. The obituary was published in the State Journal-Register, an Illinois newspaper. Believe it or not, I’m still at a complete loss for words at this difficult time. The following short poem was printed on cards handed out at her visitation.
In Loving Memory Of
Michele Yvonne Sinnock
He Only Takes The Best
god saw she was getting tired
and a cure was not to be.
So he put his arms around her
And whispered, “Come with me.”
With tear-filled eyes we watched her
suffer and fade away.
Although we loved her deeply,
we could not make her stay.
A golden heart stopped beating,
hard-working hands put to rest.
god broke our hearts to prove to us,
He only takes the best.
Author Unknown
Born: July 20, 1957 in Champagne, Illinois
Entered Into Rest: November 29, 2007 in Tonopah, Arizona
Visitation
12:00-4:00 P.M.
Sunday, December 2, 2007
Menke Funeral Home
Sun City, Arizona
Concluding services to be private.
Jim Fruchterman speaking tonight at talking communities
Tonight Jim Fruchterman, Benetech CEO and Founder of Bookshare.org, is the
Guest of Friends of Bookshare Tuesday, November 27, 2007
Topic: The Future of Bookshare.org
We are especially pleased to announce that next Tuesday the Friends of
Bookshare will be privileged to have Jim Fruchterman, the founder of
Bookshare.org, as its honored guest. During his presentation, he will
explore his vision for the future, will discuss the challenges of
delivering high quality textbooks while maintaining the user-created spirit
of Bookshare.org, and will talk about the expansion to serve all students
with print disabilities in the U.S., while starting to support International
Bookshare.org, as well.
In the blindness community, Jim Fruchterman is truly a legend. Not only did
he create a massive, not for profit, web-based library of downloadable
accessible eBooks, made legally available to blind , visually impaired and
print handicapped people but he invented the well-known Open Book reading
access machines, using technology originally meant for the military. Much of
his time is devoted to his responsibilities as CEO of Benetech, but also in
assisting numerous human rights organizations throughout the world. In all
of his endeavors, Jim's explicit goal has been to use the power of
technology to serve humanity.
Date: Tuesday, November 27, 2007
Time: 6:00 p.m. Pacific, 7:00 p.m. Mountain, 8:00 p.m. Central and
9:00 p.m. Eastern
Where: Friends of Bookshare Community Room at:
http://conference321.com/masteradmin/room.asp?id=rs7867a2369e0e
There are no membership requirements, no direct costs, no need to
pre-register, and no passwords required. All you need is a PC running
Windows 2000 or later, an Internet connection, a sound card, and speakers.
Since this is an audio conference, a microphone will be needed to allow you
to interact audibly with the presenter and each other. However, text chat is
also available.
If you are a first-time user of the Accessible World online conferencing
software, there is a small, safe software program that you need to download
and then run. A link to the software is available on the entry screen of
each room.
Note: Archives of events are available for download at:
http://www.friendsofbookshare.org
Media Contact:
Pat (Patricia) Price, Planning Committee Chair
Friends of Bookshare
http://www.friendsofbookshare.org
317-254-1185
pat@patprice.org
Happy Thanksgiving!
Blind Bay Area Residents and Bloglines Users Urged to Participate in Survey to Promote Accessibility
If you are both a resident in the San Francisco Bay area and a Bloglines user, we ask that you urgently complete this short survey giving the Bloglines folks feedback on how you use RSS feed readers from a blindness perspective. There have now been several updates made to the Bloglines Beta; while several of us have been supplying feedback, there have been no noticeable improvements in its accessibility. Bloglines is one of those critical resources for many of us, so let’s make sure our voices are heard.
AxsJAX Brings Accessibility Features to Web 2.0
I have just one critical question, my friends. Why haven't the "leading"
screen reader makers incorporated any of this technology into their
products?
Wired.com News
Thursday, November 15, 2007
AxsJAX Brings Accessibility Features to Web 2.0
By Scott Gilbertson
Google Reader's recent makeover wasn't just skin deep. Most people probably
didn't notice it, but the revamped Google Reader also added an accessibility
layer which makes the app screen reader friendly.
LINK:
http://firevox.clcworld.net/
Web 2.0 sites may be slick and easy to use for most people, but such sites
often lack accessibility support, making them difficult, if not impossible,
to use with screen readers and other assistive technologies.
In an effort to improve accessibility on AJAX-heavy websites, Google
recently released the framework behind the new Google Reader tools as an
open source project dubbed AxsJAX. The code has been reworked and most of
the Google-specific features removed, which means it should work for just
about any site that chooses to use it.
LINK:
http://code.google.com/p/google-axsjax/
AxsJAX is designed to enhance the accessibility of AJAX applications.
Charles Chen, who added the accessibility features to Google Reader and
develops Fire Vox, an assistive device friendly add-on for Firefox, writes
on the Google Code Blog:
Based on the experience of access-enabling Reader, we have now refactored
the code to come up with a common JavaScript framework for enhancing the
accessibility of AJAX applications. This framework is called AxsJAX, and it
was refined in the process of access-enabling Web Search.
We're now excited to open-source this framework since we believe that there
is nothing Google-specific in the techniques we have implemented. We invite
the Web developer community to help us collectively define a robust
framework for rapid prototyping of accessibility enhancements to Web 2.0
applications.
LINK:
http://google-code-updates.blogspot.com/2007/11/introducing-axsjax-access-enabling-ajax.html
AxsJAX features can be accessed by users in several ways: as a bookmarklets,
using Greasemonkey or through Fire Vox. The underlying code implements the
W3C's WAI-ARIA spec (Web Accessibility Initiative – Accessible Rich Internet
Applications). Rather than simply providing assistive device users with a
non-AJAX page as is the standard practice, ARIA makes the results of AJAX
calls accessible to screen readers. Check out the ARIA roadmap for more
details.
LINK:
http://www.w3.org/TR/aria-roadmap/
If you'd like to know more about the AxsJAX framework, have a read through
the documentation on the Google Code project page.
LINK:
http://code.google.com/p/google-axsjax/
SOURCE
http://blog.wired.com/monkeybites/2007/11/axsjax-brings-a.html
Visual Verification: Slashdot Adds Accessible CAPTCHA, Allows Blind Readers to Create Accounts and Post Comments
We thank Rachel for her report that Slashdot has now enabled full participation by their blind and visually impaired readers by adding an audio CAPTCHA for creating accounts and posting comments. This issue was filed as a priority 5 bug on August 27, and is reported to have been resolved sometime in October. We thank the Slashdot folks for fully opening their doors to the blind and visually impaired.
Watch Your Keys; JAWS Activation Issues Could be a Job Killer!
Imagine this nightmare situation! You work nights and/or weekends. One Saturday morning, you start the JAWS-equipped computer on your desk only to find that, for some mysterious reason, JAWS has decided it is no longer authorized. Even worse, since you have JAWS authorized on three computers, you have no additional activations available. It is time to contact Freedom Scientific, right? Wrong! Freedom Scientific is not open during late evenings or on weekends and holidays! You’ll just have to wait till Monday for Freedom Scientific staff to fix the problem! In the meantime, JAWS will run only in 40 minute demonstration mode. It will be necessary to completely reboot your computer 12 times during your eight hour shift. Will your employer find that an acceptable loss of productivity? What if you are an emergency dispatcher, where your ability to correctly and efficiently process each incoming call may be literally a matter of life and death?
It is long past time for Freedom Scientific to come up with a licensing scheme that protects their precious software while ensuring the highest possible availability to its legitimate, paying customers! An excellent example of a reasonably workable scheme would seem to be the new user-centered licensing system recently implemented by Code Factory. Please, Freedom Scientific, if not Code Factory’s model, then come up with a similarly reasonable scheme to protect everyone’s interests. Most users are not going to be highly technical. They’re just not going to be constantly watching FSActivate.com to see if they have an extra key available, just in case the worst happens. Instead, blind employees need reasonable assurances that, barring some sort of catastrophe, their screen reader isn’t going to be the tool that lets them down when they start their work day. Doesn’t JAWS still stand for Job Access with Speech?