We have been asked by a Regional Public Transportation Authority (RPTA) official to post the following important announcement concerning fare increases for Dial-A-Ride customers in the greater Phoenix area.


  • 602.253.5000
  • TTY 602.261.8208

Due to tax revenue shortfalls and increased operating costs, fares will increase on July 1. The new fare structure is designed to maintain transit service at levels that Valley residents need, although service cuts may continue to occur with the ongoing decline in sales tax revenues. Sales taxes provide a majority of the funding for bus and light rail service.

New East Valley ADA Paratransit Fares



Why have fares increased?

Valley Metro’s funding is based primarily on sales tax revenue. Since people are not buying as much in this economy, sales tax revenues for transit have declined by millions of dollars. At the same time, the cost to provide transit service is continuously rising.

How does this affect Dial-a-Ride fares?

Americans with Disabilities Act (ADA) Paratransit Dial-a-Ride fares must keep pace with the bus/light rail fares. In the East Valley, the ADA Dial-a-Ride fares are $2.50 beginning July 1, 2009 with an increase of $.50 each July 1 thereafter until the ADA fare reaches $3.50. Please note that non-ADA fares for East Valley Dial-a-Ride are not increasing. In Phoenix, ADA Paratransit Dial-a-Ride fares will be two times the local bus fare or $3.50. For seniors and persons with disabilities using non-ADA services, fares are changing as follows: $1.50 to $2.50 for same day/first zone fare and $.50 to $1.50 for same day/each additional zone. For other city Dial-a-Ride fares, please contact your local Dial-a-Ride provider for specific changes to their fares. For your local Dial-a-Ride provider, visit ValleyMetro.org or call 602.253.5000.