Request for Web Accessibility User Testing Participants at CSUN

If you’ll be attending CSUN, why not take an action that will result in improved accessibility and get paid all at the same time?
 
The Paciello Group (TPG) is working with a major company to ensure that a web-based e-mail tool is accessible for people with disabilities. We will be conducting usability testing of this tool at CSUN with people with vision disabilities who use Window-Eyes, JAWS, or ZoomText.

Where: Marriott Hotel, The Long Beach Room
When: Wednesday March 12 through Friday March 14

Sessions will take about one hour and participants will be paid $100. Your session will be scheduled around your CSUN activities.

We are looking for users experienced with the following devices:

– Blind users: Window-Eyes 6.1 or JAWS 9.0
– Low-vision users: ZoomText 9.0

You must also be familiar with Windows and with either Internet Explorer or Firefox, and should have solid experience with:

– The World Wide Web, including filling in forms and performing transactions (such as buying merchandise) on the web.
– Using e-mail on a regular basis.

People with these disabilities and skills can schedule a session by contacting Mary Utt:

– Email: maryutt (at) paciellogroup.com

(If Mary is not available, please leave a message. Your call will be returned shortly.)

Thank you very much. Your participation will help ensure an effective, accessible e-mail tool.

Allison’s Notes on Jim fruchterman’s Main Menu Interview

We profusely thank Allison from Benetech for her wonderfully written
summarization of Jim Fruchterman's Main Menu interview held on February 26,
2008 on ACB Radio Mainstream. Her message is below:

Hello Everyone,

I just finished listening to an interview of Jim fruchterman on ACB Radio.
I found it very informative. I realize that the audio format may not be
accessible to everyone, particularly deaf and blind individuals. I took
notes during the meeting, and would like to share them with others. I
believe I got down most of the important information. If you have questions
or comments, E-mail me at allisonh (at) benetech.org.

Jim fruchterman Interview.
ACB Radio
Tuesday, February 26, 2008.

* Bookshare.org is a legal website where people can download accessible
digital books.
* Jim got the idea from his son using Napster in the 90s.
* Bookshare has several formats including Daisy, BRF (Braille), HTML, and
XML.
* 90% of books on Bookshare are donated by members.
* Bookshare books are text and not human narrated.
* VR Reader Soft does not yet work with Mac computers.
* Mac users can use Win or K1000 to use Daisy books. There are also hardware
options.
* Bookshare memberships cost $75 for the first year and $50 for each year
after that.
* There are free memberships for students paid for by the department of
education.
* Benetech is hoping to reach 100,000 students over time.
*Most textbooks will be available to all members except for NIMAC K-12
books.
* NIMAC stands for National Instructional Material Accessibility Center. New
laws are requiring publishers to provide NIMAC quality books for all K-12
textbooks.
* Bookshare is beginning to add NIMAC books to the collection. These books
are only available to K-12 students.
* Jim said that he and several people advocated for other individuals, such
as blind parents, to have access to NIMAC books, but the publishers
resisted.
* If one sends a book to Bookshare, we will scan it with a turn around of
approximately 3-4 weeks.
* Benetech is working on a partnership with a major book publisher that will
allow a user who is looking for a certain book to click a link on the site,
request the book, buy it, the publisher will scan it, and send to Bookshare
where it will be ran through OCR. Approximately 6-9 months in the works.
*Most of the books on Bookshare are "trade books."
* Bookshare has literature, best sellers, and nonfiction books.
* we have a growing collection of textbooks for both college and K-12
students.
* Several thousand new textbooks will be made available over the next couple
of years.
* One can download newspapers and magazines from Bookshare. There are
currently 150 papers available.
* Bookshare is working on developing a collection of reference books.
* The Harper Collins books are available world-wide.
* WE are currently adding books from Harper Collins to the collection. We
have so many that we aren't able to get synopses uploaded with each one.
* Bookshare does not want to hold back on publishing books before a synopsis
can be written.
* Bookshare is working on a system in which a book's synopsis can be
automatically included with a book through one providing the book's ISBN.
This is not an option yet, but in the works.
* We are working on adding book synopses. If you would like to suggest a
synopsis for a book, E-mail it to allisonh@benetech.org. Note that synopses
from Amazon and other websites are not permitted.
* Individuals can sign up to volunteer for Bookshare by submitting or
validating books. To learn more, visit our website or E-mail
volunteer@bookshare.org.
* One does not need to be disabled in order to be a volunteer.
* Jim says that this year is a year of transition as we are adding new
books, new members, and new assistive technology.
* There are two Bookshare E-mail lists that interested individuals can join.
Visit the Bookshare website or www.freelists.org to learn more.
* Jim encouraged everyone to sign up for Bookshare by visiting

www.bookshare.org.

This concludes my summary of the ACB Radio Jim fruchterman Interview. I
tried to record all the information, but it is possible that I have left
something out. If you have questions or comments, please contact me using
the info provided at the bottom of this message.

Best,

Allison Hilliker
Benetech (Bookshare.org).
E-mail allisonh (at) benetech.org
www.bookshare.org

The Benetech Initiative – Technology Serving Humanity – A Nonprofit
Organization

Coming up on Main Menu for the week of March 5th – Window-Eyes Scripting and Cane Travel

This week on Main Menu, during the first hour we hear from Doug Geoffray and
Aaron Smith from GW Micro all about the exciting new upcoming Window-Eyes
version 7.0. This release offers many new features, most notably its new
scripting capabilities. Doug and Aaron come on to Main Menu and discuss
with all of you all of this new exciting technology. In addition, we will
have a very special announcement about some future presentations on Main
Menu for those that are interested in learning scripting. Come find out
more about this exciting new release and get your questions answered.

In the second hour we will not be live and will be presenting a review of
the Ultracane.

Here is how to participate in the show:

The number to call into the show is 866-400-5333.

You may email your questions to: mainmenu@acbradio.org
You may also interact with the show via MSN (Windows Live) Messenger. The
MSN Messenger ID to add is: mainmenu@acbradio.org

Would you like to interact with a group of Main Menu listeners about the
topics heard on Main Menu and Main Menu Live? You can do this by joining the
Main Menu Friends email list. The address to subscribe is:

main-menu-subscribe@googlegroups.com

Come join an already lively group of users.

Would you like to subscribe to podcast feeds for Main Menu and Main Menu
Live? The RSS feeds to add to your podcatching application are:

Main Menu – http://www.acbradio.org/podcasts/mainmenu
Main Menu Live – http://www.acbradio.org/podcasts/mainmenulive

Main Menu can be heard on Tuesday evenings at 8:00 Eastern, 5:00 Pacific,
and at 1 universal (GMT) on Wednesday mornings on the ACB Radio Main Stream
channel.

Follow this link to listen to the show:

http://www.acbradio.org/pweb/index.php?module=pagemaster&PAGE_user_op=view_page&PAGE_id=8

Jeff Bishop and Darrell Shandrow
The Main Menu Production Team

Concerted, Multidisciplinary, Organized and Systematic Approach to Accessibility Evangelism Needed

I’ve been thinking long and hard about accessibility evangelism in general as of late. Although a few positive differences have been made along the way, the overall results of our efforts here at Blind Access Journal have represented significantly less than the proverbial drop in the bucket. Once in awhile, an online petition is initiated, a company voluntarily decides to make its products and services more accessible or an organization files a lawsuit in an attempt to compel a company to become more accessible based on existing, vaguely defined legislation. Despite continuous, ongoing technological innovation for the sighted, we blind and visually impaired people are being left further and further behind, both by a mainstream technology industry that largely ignores us and an assistive technology industry that can’t or simply won’t innovate to the level that is really needed in order for us to participate in society on anything approaching parity with our sighted peers. Unfortunately, a few dedicated souls in the online, connected blind community can’t reverse these disturbing trends alone. Successful accessibility evangelism that results in our being afforded the opportunity to fully participate in the information age is going to take a concerted, multidisciplinary, organized and systematic approach directed by an organization with a positive track record of acting in the best interests of the blind and visually impaired.

At the Blind Access Journal, I can count on the fingers of my two hands the number of people who have provided us with anything approaching a significant amount of assistance with any of the accessibility evangelism we have undertaken. As this continues to be the state of affairs, we at the Journal become discouraged, decreasing our inspiration to do our critical work. Any accessibility evangelism efforts must involve a consistently concerted effort on the part of at least tens or hundreds of members of the blind community and those who care about what happens to us. Until the amount of participation in accessibility evangelism increases by leaps and bounds over its current levels, no major steps forward can be taken. The following represent examples of steps one could take to further the cause of equal accessibility for the blind:

  • When you see an accessibility issue, send an e-mail to the company asking for its resolution in a reasonable way that permits our participation.
  • Promptly sign online petitions, write letters and take other steps requested of you by accessibility evangelists.
  • Send an e-mail to us or to others you believe to be effective accessibility evangelists asking what you can do to help further the cause of equal access.
  • If you are a blogger or podcaster, whether blind or sighted, discuss accessibility and ask your audience to take positive action.

The blind community is small, yet there are at least tens of thousands of us already connected to the Internet. If a company’s representatives hear from only one or two people asking for an accessibility accomodation, those requests are likely to go largely ignored in most cases; however, if they hear from even a couple of hundred people asking about the same issue, that’s bound to be sufficient to garner some serious attention. This is especially true if many such requests can get escalated up the company’s or organizations management chain of command. If these requests can be made by a large number of people in an organized, systematic manner, the impact could be even greater.

In order to be most effective, I have come to the conclusion that accessibility evangelism needs to be done in such a way as to coordinate the efforts of individuals in an organized, systematic manner. The employees and management of companies and organizations will become confused if many individuals make complex requests for wildly differing forms of accessibility accomodations. It is obvious that such confusion and complexity would turn anyone off to the possibility of working with us to meet our needs in a reasonable way that allows us to participate while minimizing the economic and time impact to their business operations. Both the individual and the organizational components of such evangelism are critical. The following are examples of steps that could be taken to make accessibility evangelism a more organized, systematic enterprise:

  • House an accessibility evangelism department or team within the umbrella of an organization that truly cares about what happens to blind and visually impaired people. Examples of such organizations might be the Accessibility Is a Right Foundation, The American Foundation for the Blind or Benetech.
  • Devise an accessibility help desk blind and visually impaired people may contact when access barriers are encountered, assign the access issue a case number and work the problem toward an acceptable resolution as would any other technical support help desk operation in the world.
  • Create a knowledge base featuring assistive technology and mainstream solutions to accessibility barriers.
  • Establish sound policies and procedures for handling accessibility advocacy projects from the initial request for help, through appropriate escalation steps to final disposition.
  • Using information from the help desk in accordance with policies and procedures, initiate private and public advocacy campaigns in both the blind community and the sighted world at large to encourage positive resolution to those barriers that seem particularly intractible.

Such a mammoth project clearly requires coordination and support by a team of core individuals who are able to direct and encourage the advocacy efforts of the entire blind community. This core group should represent a multidisciplinary cabal of men and women from a widely diverse field of interests and professions. Experts in communications, marketing, public relations and sales could make requests of companies and organizations to improve accessibility and relate positively with the entire blind community to encourage their proactive participation in the accessibility evangelism process. Computer programmers and other technology experts could devise solutions to access barriers and educate other programmers on all the cost effective ways to go about resolving the issues effectively. Journalists could objectively report on the current state of accessibility issues and write opinion pieces covering all the ways the barriers may be effectively reduced or eliminated. As a last resort, lawyers and political scientists could address accessibility issues from a legal and political point of view, attempting to achieve structured settlements, filing lawsuits and encouraging the passage of additional, relevant legislation as needed. It takes significant depth to properly address these critical issues in ways that can result in successful outcomes.

It is our human nature to take the path of least resistance. We are often finding excuses for doing nothing about the issues that impact us. We believe “someone else” will take care of the problem on our behalf. This is an incredibly destructive fallacy for our community. There are far too few someone elses available to do this critical work. A truly effective accessibility evangelism effort must be concerted, involving effort expended by a large number of members of the blind community as well as those in the sighted world who care about what happens to us. In order to achieve any lasting impact, accessibility evangelism ultimately must be housed within a recognized organization and be comprised of a team effort with a dedicated core group of multidisciplinary professionals who will utilize a solid set of policies and procedures to direct the efforts of a much larger group of volunteers and the entire blind community. If we really desire the accessibility we must have in order to participate in society on an equal footing with the sighted, it is time for us to get serious by combining individual and organizational resources into an accessibility evangelism project that can take the needs of the blind community and educate the rest of the world in ways that turn problems into effective solutions.

The Desert Cafe Closes Its Doors on ACB Radio Interactive

Hello Everyone,
 
After approximately a year and a half run on ACB Radio Interactive, we at the Desert Cafe are closing our doors. We are giving all of you one last opportunity to stop in, pick up your favorite virtual beverage, enjoy some pizza and other snacks and listen to some of the greatest hits from the 1950’s through today.  We may even toss in some technology news and an impossible question.
 
You may listen to our farewell show on Saturday March 1 from 02:00 to 05:00 UTC, that’s Friday evening here in the United States starting at 6:00 PM Pacific, 7:00 PM Mountain, 8:00 PM Central and 9:00 PM Eastern time on ACB Radio Interactive at http://interactive.acbradio.org.
 
It has been our pleasure to spend time with all of you each week for the past year and a half, and we hope you will continue listening to all the other fine broadcasters on the station. If you would like to stay in touch with us, please feel free to send an e-mail to editor@blindaccessjournal.com, visit http://www.blindaccessjournal.com to stay up to date with developments in accessibility evangelism or check out http://kdd.shandrow.com to see how we are doing on a more personal basis.
 
All the best,
 
Darrell and Karen Shandrow
The Desert Cafe

FCC Online Digital Television (DTV) Conversion Workshop for People with Disabilities

Marlaina from ACB Radio reminds us all about an upcoming FCC workshop
covering the impact of the impending digital television (DTV) conversion on
people with disabilities.

This subject arose on my show this evening, and i promised to post this far
and wide. Here is a copy of the e-mail I received from Jill Pender of the
FCC regarding their upcoming workshop on conversion from analog to digital
tv. Let's keep asking why our video description has not been restored. Or,
when might we expect it to be restored.

Marlaina:

I am so glad that you are interested in the February 28 workshop. Eric
Bridges, Director of Advocacy and Government for the American Council of the
Blind will be participating as a panelist and we are looking forward to his
remarks.

A live, open-captioned webcast of the hearing will be available at the FCC's
website at http://www.fcc.gov/realaudio/#feb28 on a first-come, first-served
basis. The webcast will remain available after the Workshop in the FCC's
website archives.

We also encourage questions from listeners. During the Workshop, the public
can e-mail questions for the panelists to dtvworkshop@fcc.gov .

If you have any more questions about the program, feel free to email me
directly or call me at 202-418-2947.
Jill Pender
Attorney-Advisor
Consumer Bureau – FCC

Coming Up on Main Menu for the Week of February 27 – Bookshare and Apple’s MacBook Air

Hello Everyone, 
 
This week, we bring to all of you another two hours of brand new live content.  In the first hour, we are honored to hear from Jim Fruchterman, Benetech President and CEO, talking with us all about Bookshare, NIMAC and other projects from a blindness perspective.  In the second hour, Darcy and Holly join us to discuss Apple’s new MacBook Air laptop computer from an accessibility point of view.
 
Here is how to participate in the show: 
 
The number to call into the show is 866-400-5333.
You may email your questions to: mainmenu@acbradio.org
You may also interact with the show via MSN (Windows Live) Messenger. The MSN Messenger ID to add is: mainmenu@acbradio.org 
 
Would you like to interact with a group of Main Menu listeners about the topics heard on Main Menu and Main Menu Live? You can do this by joining the Main Menu Friends email list. The address to subscribe is: main-menu-subscribe@googlegroups.com
Come join an already lively group of users. 
 
Would you like to subscribe to podcast feeds for Main Menu and Main Menu Live? The RSS feeds to add to your podcatching application are: 
 
 
Main Menu can be heard on Tuesday evenings at 8:00 Eastern, 5:00 Pacific, and at 1 universal (GMT) on Wednesday mornings on the ACB Radio Main Stream channel. 
 
Follow this link to listen to the show: 
 
 
Jeff Bishop and Darrell Shandrow
The Main Menu Production Team

Coming Up on Main Menu for the Week of February 13 – K-NFB Reader, HumanWare VictorReader Stream and Serotek

Hello Everyone,
 
This week, we deliver two hours of brand new live content.  In the first hour, Earle Harrison from Handy Tech North America and Jim Gashel from KNFB Reading Technology present and discuss with us all about the new K-NFB Mobile Reader.  In the second hour, Gerry Chevalier from HumanWare and Mike Calvo from Serotek tell us all about the new features in the upcoming VictorReader Stream and its integration with the System Access Mobile Network.  Time will be made available during each hour for all of you to speak live with our guests.
 
Here is how to participate in the show:
 
The number to call into the show is 866-400-5333.
You may email your questions to: mainmenu@acbradio.org
You may also interact with the show via MSN (Windows Live) Messenger. The MSN Messenger ID to add is: mainmenu@acbradio.org
 
Would you like to interact with a group of Main Menu listeners about the topics heard on Main Menu and Main Menu Live? You can do this by joining the Main Menu Friends email list. The address to subscribe is: main-menu-subscribe@googlegroups.com
Come join an already lively group of users.
 
Would you like to subscribe to podcast feeds for Main Menu and Main Menu Live? The RSS feeds to add to your podcatching application are:
 
 
Main Menu can be heard on Tuesday evenings at 8:00 Eastern, 5:00 Pacific, and at 1 universal (GMT) on Wednesday mornings on the ACB Radio Main Stream channel.
 
Follow this link to listen to the show:
 
 
Jeff Bishop and Darrell Shandrow
The Main Menu Production Team

Why Not Enjoy a Little Fresh Air?

On January 31, 2008, the Accessibility Is a Right (AIR) Foundation was launched. The foundation’s first initiative is to provide a free screen reader to all blind computer users, or those who would like to be able to access computers, around the world. The blind still suffer at least a 75 percent unemployment rate in the United States and the other developed nations, and it is much higher in the rest of the world. Though initiatives do exist to get computers and even Internet connectivity into the hands of the less fortunate, these well-intentioned efforts almost always leave blind people behind. The result is that, though many blind people may be able to acquire a computer, it would be totally useless to do so without the needed access technology to read the information displayed on the screen. In the vast majority of cases, the less fortunate members of the blind community are not even able to afford $1,000, $600 or even $24 per month for the privilege of using a computer. This statement is not intended as one of complaint regarding the plight of a miserable, poor, small minority, but simply one of fact for tens of millions of blind people living outside the confines of the United States, United Kingdom, Western Europe and Japan.

The current assistive technology industry is based almost exclusively on the status of people with disabilities in the developed world. Blind and visually impaired people here in the United States have a number of ways to obtain expensive assistive technology products costing thousands of dollars. If they are children, parents and the school system work together to ensure the necessary hardware and software is made available. If they are working toward a career goal, Vocational Rehabilitation agencies may purchase all or most of the equipment. If they are employed, they may be able to afford some of the costs outright, arrange a payment plan with the assistive technology company directly or even purchase it on credit. Finally, in some cases, service organizations such as Lions International may step in to cover the costs. The availability of all these pools of funding helps to set the price of assistive technology. Companies in the field determine their research and development, overhead and other costs, then make wise business decisions concerning the price they can charge according to the basic economic principles of supply and demand.

With a 75 percent unemployment rate in the developed nations, most blind people simply can’t or won’t make their own assistive technology purchasing decisions. This means the “demand” for such technology is not ultimately coming from the blind consumers who will use it, but from schools, Vocational Rehabilitation Agencies and others. The result is that most of our current crop of assistive technology companies charge the prices they can get in the developed world, while they listen to those who “demand” the technology by spending the money. The people who spend the lion’s share of the money on assistive technology are not those who use it on a daily basis. The incentive on the part of businesses in this field is, thus, to listen to the stated needs of agencies, schools and other organizations rather than to the individual when determining the capabilities, enhancements, pricing and all other attributes of their product offerings.

Outside the nations known as the “developed” world, the situation remains bleak for the blind. In addition to barriers imposed by poor social attitudes regarding the capabilities of blind people, there is almost no access at all to the expensive assistive technology we enjoy here in the USA. While sighted people in these nations also don’t tend to own computers, they are often able to visit Internet cafes, libraries and other public places where computer and Internet access is made available at a reasonable price or no charge at all. Sadly, with very few notable exceptions, these public computers do not feature the necessary access technology to permit use by a blind person. Once again, blind people are left behind with respect to their sighted peers.

The AIR Foundation is here to change this bleak state of affairs for the blind all around the world. Serotek has donated the company’s System Access To Go (SAToGo) screen reader to the foundation for the purpose of making it available to the blind completely free of charge in as many languages as possible. Now, any blind person who can get their hands on a computer with Internet access running either the Windows Vista or Windows XP operating system can also read the screen using a free screen reader provided by the AIR Foundation. A blind person visiting an Internet cafe, public library or any other public computer access facility can now use that computer right alongside their sighted peers, without the need to have a specialized piece of software installed. Any blind person who needs to access web sites, exchange e-mail, write letters, work with the computer’s operating system or perform other common computing tasks will substantially benefit from the free screen reader offered by the AIR Foundation in partnership with Serotek. The foundation is also working with companies such as Lenovo to make the free screen reader available in mainstream computers right out of the box.

Will System Access To Go replace all other screen readers? Certainly not. Many blind people will continue to need the configurability, scripting and other advanced features found in JAWS or Window-Eyes to access complex educational software and the applications used in today’s busy modern workplaces. We can only hope that innovations such as the AIR Foundation and solutions such as Serotek’s Remote Incident Manager will serve to turn the blindness assistive technology industry upside-down, breaking the stranglehold of the agencies and organizations who often want to make our technology decisions for us, making accessibility available to the less fortunate, and compelling the currently entrenched players in the field to stand up and really listen to the needs and desires of those in the blind community who use their technology on a daily basis.

Visual Verification: AnnualCreditReport.com Finally Tears Down "No Blind People Allowed" Sign, Makes Credit Reports Accessible to Blind Consumers

Matt McCubbin from Blind Bargains reports that the AnnualCreditReport web site instituted by the Federal Trade Commission and sponsored by the three credit reporting companies has finally decided that blind and visually impaired consumers ought to be granted the same opportunities to review their credit reports online as the sighted have enjoyed for three years. Despite a complete lack of response from the FTC Webmaster to numerous letters from blind individuals, the site now implements an automated, telephone based alternative to their inaccessible visual only CAPTCHA. After selecting the state in which the consumer resides, a link is offered near the bottom of the form pointing to an alternate request page. Once this alternate page is chosen, the user simply completes the form, notes the six digits near the bottom, calls an indicated toll free telephone number, enters the numbers given on the web site, receives another six digits, enters those digits from the automated telephone message into the box and is granted access. Although this solution isn’t inherently perfect for deaf-blind consumers, they can utilize their state’s relay service to complete this transaction.

We are glad the Federal Trade Commission, the three credit reporting companies and all other involved parties have finally brought down this access barier, though we would have appreciated the professionalism and respect of follow up letters to our correspondence. We are also waiting to see if the FTC or the sponsoring credit reporting companies will post a press release concerning this new accessibility accomodation. We believe that any other federally funded web sites featuring inaccessible visual only CAPTCHA or any other accessibility barriers may be at least in violation of Section 504 of the Federal Rehabilitation Act, and would welcome any reader comments concerning any such sites.