In the beginning of any accessibility advocacy process, inaccessibility is usually a result of ignorance of our needs. Once the blind community has taken a concerted and reasonable effort to educate, and the inaccessibility continues without positive action, then the issue becomes something entirely different. In exactly the same way the Civil Rights Movement led by Dr. Martin Luther King, Jr. successfully fought segregation of African-Americans in the 1950’s and 1960’s, I have every intention of insisting on the accessibility we must have in order to participate in society on terms of equality with our sighted peers. We the blind are at a turning point in the state of the widespread development and implementation of technology in all areas of life. The use of technology has become an absolute requirement for such critical life activities as education, employment and even leisure. The consequences for the blind are extreme and immediate, potentially resulting in our being completely locked out of almost all such life activities. Each day, the technology industry is creating and selling more and more hardware and software without making any consideration of the equal access needs of people with disabilities. It is critical that we understand that each unaddressed issue of inaccessibility amounts simply to the deployment of a “No Blind People Allowed” sign! We must take all necessary steps to insure that new “No Blind People Allowed” signs are not put in our paths as additional obstacles to our ability to participate and, just as critically, we must work tirelessly to tear down each existing sign that currently reminds us of all the ways in which the technology industry does not welcome us as the first class citizens and fully living and breathing human beings that we are, possessing all the same rights and obligations as our sighted counterparts.
Responses to Google Visual Verification Coverage
Google representatives have told us in the past that they did not prioritize the accessibility of their products and services due to an apparent lack of user feedback. Unfortunately, Google is receiving feedback, but has thus far decided to completely ignore our concerns, bullishly sticking to their ongoing policy of barring the blind and visually impaired from participation in many of their services. At this point, the only responses we in the blind community have received from Google have amounted to broken promises and words that have not resulted in any positive changes for the better. In contrast to Google’s lack of response, read the words of real blind people who have, indeed, provided Google with plenty of feedback concerning their accessibility issues.
Mika Pyyhkala
I have also contacted accounts-support at google several months ago, and like you, received a brief, polite, and ineffective response.
You may not want to overlook legal options. I don’t think the question of whether the internet is covered by the ADA has been fully answered by the courts.
The most famous case as you probably know involved Southwest Airlines, but from what I have heard, the court really did not decide in that case that the
ADA did not apply to internet sites. An attorney you may want to contact is Laney Finegold in northern California. I know she regularly speaks at CSUN
and other conferences. I like the 4 other ideas you mention in your podcast as well, and I would be pleased to help you wherever I can.
Finally it may be worth trying to see if either NFB or ACB could champion the issue, but I don’t know how much a priority this would be for them and how
aggressively they would go after it. Finally, another aspect of Google that is very inaccessible is Gmail, the basic html option does not allow you to configure many of the settings.
Google did recently hold focus groups in northern California with users who are blind, and I will talk to one person that went to one of these to see if these issues were discussed.
podcast:
Also I am part of The Association Of Blind Citizens
Mika also wrote a letter to Google on June 5 asking for accessibility.
Susan Gerhart
I’m communicating with some contacts within Google regarding your Oct. 19 podcast. I fully agree, as I’m partially sighted, but it usually takes me several tries to get the damned words in correctly, complicated by other form mistakes. Often I give up, as I recently did with a PayPal donation. There’s got to be a better way. My contact claims, yes, their usability engineers, some blind, are working hard on the problem. But Google obviously lacks an accessibility evangelist who
can speak outside the organization to people like you and others in the blind community. Putting aside the Eric Schmidt campaign, do you have an acceptable list of solutions, technical and/or social, to bypass the word verification method? Are there any good websites, examples, models that are acceptable? I’m not trying to take the pressure off Google, but just to learn. Why wouldn’t it work to have a spoken word, repeated, difficult for a computer speech recognizer but reasonable for a hearing-enabled human who probably has TTS. Personally,
I’m for beheading spammers, but that’s a more difficult and bloody solution. I think I’ll hear again next week from my Google contact when she returns to her office. I’m not trying to block you from contacting her but she’s not really the person you need to talk to, but I think she can get to those people. I’ll let you know.
Thanks, everyone, for your excellent feedback on this important issue. Please keep it coming. We all know that actions speak much louder than words. It is absolutely critical that we ultimately get resolution of this lock out from Google, and that we proceed to use that resolution as a springboard for further action on similar issues caused by other companies doing business on the Internet. The current accepted state of the art in the provision of accessibility for visual verification is to provide a link that plays an audio version of the displayed characters. Web sites such as Spam Arrest and Live Journal provide this form of accessibility to their visual verification. This solution is not perfect, as it still excludes the deaf-blind. We would consider the audio solution, along with a method of contacting a customer service representative for prompt action, as reasonable accomodations for insuring the accessibility of visual CAPTCHA implementations given the current state of technology, investigating more inclusive ways to protect everyone from fraud, spam and other abuse while making certain that technology products and services are accessible to everyone.
Is Google Censoring Blind Blogger Users Through Inaccessible Word Verification?
Shownotes
Blogger Buzz Articles on Blocking Spam Through Word Verification
Ideas for effectively tackling Google’s intractible inaccessible word verification:
- Writing and mailing a certified letter to Eric Schmidt.
- Concerted effort to get the word to the blindness and mainstream media.
- Small delegation sent directly to Google HQ to speak with the management team.
- Organize a large, peaceful sit in demonstration at Google HQ consisting of tens or hundreds of blind people.
Taking A Byte Out Of JAWS 7.0
We at the Blind Access Journal review Freedom Scientific’s latest JAWS release. All feedback is quite welcome.
JAWS 7 Upgrade Demo
Shownotes
- What’s New in JAWS 7.0?
- Learn all about the features and functions of this new release of the JAWS product as officially advertised by Freedom Scientific, download a copy of the software and more. Do not remove JAWS 6.2 after performing this upgrade as you may find yourself continuing to rely upon it for the near future. There is a potential for disappointment with this upgrade; please stay tuned for additional upcoming coverage of this product release.
- Firefox 1.5 Beta 2
- Download and install this most recent version of the Firefox alternative, open source browser in order to obtain the accessibility features required for use with screen readers such as JAWS 7.0 and Window-Eyes 5.5. The currently available final release of Firefox, 1.07, is not recommended as it does not yet incorporate IBM’s accessibility enhancements. Stay tuned to Blind Access Journal and other blind community resources for late breaking news on the development and availability of future accessible Firefox releases.
All About Blogging and Snogging!
How about some humor for a Friday night? Our friend Tina contributes the following wisdom on the topics of blogging and snogging. Enjoy.
A Dog met a frog in a bog,
And then came running a hog.
Did you Jog, asked the dog?
In the fog? asked the Frog.
Said the hog, In the smog,
My mate did I snog,
but we were startled by the falling of a log.
So, said the hog,
to the dog and the frog,
Let’s leave this soggy bog,
and imbibe in egg nog,
and go write this tale up in a blog.
She also inspired the following additional wisdom on the subject:
You can snog on a log in the fog while writing a blog, but you had better
watch out for the dog, the hog and the frog!
Tuesday Topics
Shownotes
Check out Karen’s interpretation of all the deep meanings found in the song One Love by Hootie and the Blowfish and tell us what you think. Her interpretation is woven between the lyrics found in the following paragraphs.
Sunshine, on the horizon
Over two young lovers, while it’s going’ down
The first Stanza has an overt meaning, while the rest of the lyrics are more ambiguous.
Somewhere, the same sun rises,
On another two lovers, as the world goes around
People have much in common. All of us want & need love, to feel we
belong. This is universal, no matter whom you are, where you’re from, what
your background or beliefs are.
Same scene, played over and over
Same sweet passion, same warm blood
Softly speaking, the universal language
So many lovers ……….. One love
History repeats itself. Each of us, searching for the same thing; that one love. The one whom we can trust & be ourselves.
CHORUS:
One love might make a difference
Might take the walls, and tear them down
One light might keep on shining
If we take one love and we spread it around
This stanza is clear, evident at first glance as well.
Yet may not be as apparent to some. Its multiple meanings are significant
on several levels.
If, we love each other, be kind to our neighbors, not just in our Country
but on Foreign soil, then, perhaps, the world would be more peaceful, & the
world as one.
Maybe, we would not have so many social problems, here in America or
elsewhere. If, we all took the time, energy & resources, to help others,
feed the hungry, help the homeless, employed the disabled or not be
prejudice of others of other races, religions or ethnicity. If, we stop,
look & listen, assist in any way, rather then, be caught up in our own life,
our situation, in our own corner of the world, we would express love,
kindness & happiness to others.
Then, another person, or group of people, would feel love, happiness
instead of malice or sorrow. He/she too, would see the light, have a glimmer of hope, and feel the sunshine so they can stand on their feet. Yet, some, many, live in poverty, are homeless, hungry & ill. They feel despair & rain, rather then the warmth of the sun providing comfort, strength & support.
Old religions, new generations
Caught in a struggle of righteous ways
Can’t see the forest for all the frustrations
Too many lyin’, too many dyin’ .. But only one love
CHORUS:
One love might make a difference
Might take the walls, and tear them down
One light might keep on shining
If we take one love and we spread it around
Once again, History repeats itself. Its human nature to assume what one
person believes is correct & if another’s opinions, attitudes & beliefs
differ, then, he/she is wrong. Some do not support or acknowledge anyone
with an opposing view.
In fact, many are angry, bitter & filled with rage. This is evident in
world Affairs. The terrorists are trying to destroy America. thinking of the United States as Greedy, Selfish & hope to create fear & total distruction & havoc on our land, demolishing everyone & everything, turning our country into a pile of dust & ash. They at least, want to kill our spirit & willingness to live & survive.
This has gone on too long, too many generations, not changing, not learning from past mistakes, not accepting others for who they are, for their uniqueness.
This will continue for many years, for decades, for several generations.
Until, we, all of us, can & do become more accepting & supportive of our fellow man.
We may not agree nor understand their beliefs or culture. However, we need to at least listen & be more respectful of others, be more kind. Until then, there will be War & hatred. This will always exist & always be an issue.
Yet, sometimes, through War there is eventually peace, compromise &
understanding. It would be nice, to remove the walls, the barriers & have peace.
Too many stories share the same thread
Too many roads untraveled…
Same scene plays over and over and over now
Same young passion, same red blood
Universal language goes unspoken
Too much hatred, too much hatred now
.. But only one love
CHORUS:
One love might make a difference
Might take the walls, and tear them down
One light might keep on shining
If we take one love and we spread it around
Sunshine on the horizon
Over two young lovers, while it’s going’ down
Here, in this last stanza too, it’s the same, same pattern. We all have our
own story. The people & places are different, yet similar. Change is not
easy, not for anyone. We often do not learn from our mistakes. It’s
difficult to alter your perspective. It often, takes much reflection, ponder
thoughts & to find commonalities in another, for when you do, one can not
hate, but, respect & perhaps love another despite their opinions.
No matter whom you are, if you are more accepting & loving to another,
then, they too, will see the light shining more brightly, giving him/her
hope & then, be more willing to share the hope & love around. Things
such as love & music are the universal language.
Furthermore, we do not always see the “forest for the Trees &
“procrastination is the thief of time” We do not have much time, don’t’
waste it. Life is precious! Take a moment & help another, for you, may
change their life in an instant, in a day or later down the road. It’s
often, easier to take the path often traveled, familiar & comfortable. Go
ahead, take the road, less traveled, & that, may make all the
difference, may tear the walls down & shine the light, altering History,
the world forever.
Ideal Digital Audio Recorder
I am currently using the Iriver IFP 899 as my digital audio recorder primarily for podcasting. Despite its use of defaulting menus, I am extremely frustrated with its lack of accessibility resulting in a frequent need to obtain sighted assistance to resolve serious problems. I have come up with the specifications for an ideal digital audio recorder for blindcasters:
- All functions are usable by a blind person without need of sighted assistance at any time.
- Stereo line in connection with option to activate amplification for external microphones.
- Ability to adjust recording levels in an accessible manner!
- Records in at least MP3 format at a sampling rate of 44.1 KHz, 128 Kbps bit rate at at least 16 bit stereo.
- Unlimited recording time provided by CompactFlash card slots.
- Allows live monitoring of recordings through headphones.
- Can be connected to the PC using a standard mini-USB cable.
- Operates as a USB mass storage drive for transferring files to and from the device without need of any proprietary software.
If anything close to a machine like this exists, please let me know. I’m getting very serious about this blind podcasting thing and want to be able to do it right! As always, all feedback is appreciated.
Audio Discoveries
Check out this sound seeing tour as I rediscover the difference between mono and stereo patch cables, wonder what to do about replacing my broken Nokia 3650 cell phone, warn about the use of the joystick control on the Iriver 899, cope with a driver-pedestrian situation and much more. I know my levels are not quite right. The audio is distorted. Attempts to correct it using Sound Forge were not successful. All ideas are very much appreciated!
PAC Mate Firmware 3.0 Patch Upgrade and Blogger Visual Verification Live Demo!
Shownotes
- PAC Mate 3.0.290 English Build – Optional Code Patch
- Download and install this upgrade for Minor bug fixes.
- Blogger: Name Your Blog
- Demonstration of exactly how Google’s Blogger service allows the sighted to create new blogs while completely locking out the blind through inaccessible visual verification.